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Please direct all correspondence to the relevant department, who will be happy to assist you.
Before contacting us, try checking our comprehensive Help section, where you will find the answers to your most frequently asked questions.
We prefer to be contacted via the relevant e-mail form below as this directs your enquiry to the most appropriate person, and enables us to track it more efficiently.
Sales
Contact our Sales department if you’d like to place an order, amend an order, resolve a problem with payment, or find out more about a product or our sales procedure.
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Product Support
Contact our Customer Service department if you’d like to change your delivery details, check your delivery date, report product damages or faults, make a warranty claim, report incorrect or missing parcels, arrange returns and collections, change payment details, or cancel an order and claim a refund.
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Pre Delivery
Contact our Pre Delivery department if you'd like to find out information on delivery times for specific products.
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Buying
Contact our Buying department if you’d like to suggest a new product or supplier.
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Marketing
Contact our Marketing department if you’d like to suggest a link or content exchange, propose online or offline advertising, question us on behalf of the press.
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Accounts
Contact our Accounts department if you’d like to ask a question about accounts.
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IT
Contact our IT department if you’d like to report a problem with the website’s function or the description of a product, change your login details, or make a suggestion for improving the website.
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Recruitment
Contact our Recruitment department if you’d like to reply to a job advert or ask questions about working at Kybotech.
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